Holiday Lake Estates Vacation Packages

Our family booked a girls weekend including five room reservations. Two days before our check in, my bank account was charged (By Sky Beach Resort three times) two for the same amount, then a third for a separate amount. Mind you none of these three charges matched the total on my Expedia receipt of purchase. Due to this unusual activity, my bank flagged the charges as suspicious & froze my debit card. Had I been only charged the amount on my Expedia receipt, the payment would have gone through flawlessly, as the money was in my account to cover the costs. Due to this situation, when it came time to check in, the staff tried to tell me my room I had reserved was no longer available, & I would not be able to get a new one. After having to show proof of the fact it was indeed The Resorts mess up, I was given a room exactly like mine that minutes before was "unavailable." I was charged full price in which I ended up having to pay a relative in cash to use their credit card to pay for the room. The whole situation was stressful & unnecessary. We should have received an apology for the three wrongful charges instead of confrontation & blame put on us for the resorts mistake. This all begin said. After all of the hassle, our family & friends did enjoy our weekend. The beach beautiful, food tasty, pool relaxing, & rooms nice & clean. We were considering booking another girls weekend, but now are unsure due to the billing complications. I hope billing fixes the problem for future.

Our room was clean and beautiful! We loved the beach view. The staff was helpful, friendly and incredibly accommodating. We will definitely be back!

Second time here! Room was clean, replacement items were quick to receive. Room was able to hold temperature well. All amenities were utilized and nice. We spent a large majority of our time on the beach and found literally dozens of sand dollars. We went swimming in the pool and utilized the fishing poles to catch some fish -- caught 2 fish and saw a manatee!

Lots of activities for kids.

The property is being renovated so there are very limited amenities. The staff are super helpful, friendly and professional. We stayed in a building adjacent to the building where the reception is. The building was old and obviously in need of an upgrade but room and bathroom were clean. Location on the River Walk is super.